Job Overview:
Join our award-winning 3S Honda dealership and be part of a dynamic team that takes pride in delivering exceptional customer experiences. As a Sales Executive, you’ll play a key role in connecting customers with the right Honda vehicle by following up on leads, handling showroom inquiries, and maintaining strong relationships throughout the sales journey. This position is ideal for individuals with excellent communication skills, a passion for automobiles, and a drive to achieve results in a professional, customer-focused environment.
Key Responsibilities:
- Lead Follow-up & Customer Engagement:
Proactively contact potential customers through phone calls, WhatsApp, and email based on leads received from digital platforms, walk-ins, referrals, and showroom campaigns. - Sales Conversion:
Build rapport with customers, understand their requirements, and provide the best Honda model options to convert inquiries into confirmed sales. - Customer Database Management:
Maintain accurate and updated customer records in the CRM system, ensuring all communications and follow-ups are properly logged and tracked. - Product Knowledge:
Stay updated on all Honda models, specifications, features, and promotions to confidently present vehicle options and address customer queries. - Showroom & Field Sales:
Attend to showroom walk-in customers and conduct outside prospecting visits when required to generate additional sales opportunities. - Customer Experience:
Deliver a professional and courteous experience throughout the customer journey — from first contact to vehicle delivery and after-sales follow-up. - Coordination:
Work closely with the Sales Manager ensure smooth processing of vehicle sales, documentation, and timely delivery. - Target Achievement:
Achieve monthly sales and lead conversion targets as assigned by the management. - Market Awareness:
Stay informed about competitor offerings, promotions, and market trends to help position Honda models effectively. - Post-Sales Relationship:
Maintain long-term relationships with customers for repeat business, referrals, and customer satisfaction feedback. - Upsell additional services and products as necessary.
Requirements:
- No experience required.
- On the Job training provided.
- Excellent customer service and communication skills.
- Be able to speak to our Valued and potential Customers over the phone and in person.
- Interested in learning about cars and related products.
- Basic knowledge in using computer systems and dealership management software.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Detail-oriented with excellent organizational skills.
Benefits:
- Competitive salary with performance-based incentives.
- Comprehensive medical coverage for you and your family.
- Daily lunch provided on-site.
- Opportunities for career growth within the dealership.
- Opportunity to be part of an award winning 3S Dealership
How to Apply:
Interested candidates should upload their CV below or send their CV to [email protected] with the subject line “Mechanical Service Advisor Application”.
