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Job Overview:

We are seeking an experienced and customer-oriented Mechanical Service Advisor to join our team at Honda Quaideen. The ideal candidate will have at least 3 years of experience working in a main car dealership and will be responsible for ensuring a smooth and efficient service experience for our customers. You will act as a liaison between our customers and our service department, providing clear communication, managing repair orders, and delivering excellent customer service.

Key Responsibilities:

• Greet customers and schedule service appointments.
• Accurately document vehicle issues and service requests.
• Provide customers with estimates of service costs and timelines.
• Communicate customer concerns to the mechanical team and ensure all necessary repairs are completed.
• Keep customers updated on the progress of their vehicle repairs.
• Conduct post-service final checks to ensure customer satisfaction.
• Upsell additional services and products as necessary.

Requirements:

• At least 3 years of experience working as a Service Advisor in a main car dealership, preferably with Honda or other well-known automotive brands.
• Excellent customer service and communication skills.
• Strong knowledge of automotive repair and maintenance procedures.
• Basic knowledge in using computer systems and dealership management software.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Detail-oriented with excellent organizational skills.

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive medical coverage for you and your family.
• Paid time off, attendance bonuses, and annual increments.
• Daily lunch provided on-site.
• Opportunities for career growth within the dealership.

How to Apply:

Interested candidates should upload their CV below or send their CV to [email protected] with the subject line "Mechanical Service Advisor Application".[/vc_column_text][vc_empty_space][vc_column_text]

Apply Online

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Job Overview:

We are looking for a detail-oriented and customer-focused Accident Repair Service Advisor to join our team at Honda Quaideen. The successful candidate will have at least 3 years of experience working for a main car dealership and will be responsible for managing the accident repair process, from initial customer contact to vehicle delivery. You will ensure that customers receive a seamless, efficient, and transparent experience, coordinating between customers, insurance companies, and the body shop team.

Key Responsibilities:

• Serve as the first point of contact for customers needing accident repair services.
• Inspect damaged vehicles and create accurate repair estimates.
• Liaise with insurance companies to process claims and approvals.
• Provide clear, accurate, and timely updates to customers regarding the repair status of their vehicle.
• Coordinate with the body shop and parts department to ensure efficient repair workflow.
• Ensure all repair work is completed on time and to high-quality standards.
• Prepare final invoices and review them with customers before vehicle delivery.
• Handle customer inquiries and concerns in a professional and courteous manner.
• Maintain accurate records of all repairs, estimates, and communications.
• Upsell additional services or repairs as needed to enhance vehicle safety and performance.

Requirements:

• Minimum of 3 years’ experience working as a Service Advisor in a main car dealership, with experience in accident or body shop repairs.
• Strong knowledge of accident repair processes, insurance claim handling, and vehicle bodywork.
• Excellent customer service and communication skills.
• Basic Knowledge in working with computer systems, including dealership management software.
• Ability to work under pressure and manage multiple tasks efficiently.
• Strong organizational and problem-solving skills.
• Attention to detail and a high level of professionalism.

Benefits:

• Competitive salary with performance-based bonuses.
• Full medical coverage for you and your family.
• Paid time off, attendance bonuses, and annual increments.
• Daily lunch provided at the dealership.
• Opportunities for professional development and career advancement.

How to Apply:

Interested candidates should upload their CV below or send their CV to [email protected] with the subject line "Accident Repair Service Advisor Application".[/vc_column_text][vc_empty_space][vc_column_text]

Apply Online

[/vc_column_text][vc_empty_space height="20px"][vc_row_inner][vc_column_inner][contact-form-7 id="16245"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]